Privacy Policy

Last updated: March 24, 2026

This Privacy Policy explains how My Community collects, uses, shares, and protects information when you use our website, mobile application, and related community services. The App helps community members connect, manage profiles, discover events, post notices, access marketplace and trust-related information, and use family and social networking features.

1. Scope

This Privacy Policy applies to information processed through the App, including public pages, registered member features, community tools, notifications, subscriptions, and support communications.

2. Information We Collect

Depending on how you use the App, we may collect:

Account details such as your name, email address, login provider, device token, and verification status.
Profile information such as date of birth or age, gender, marital status, village, gotra, education, profession, family details, business details, and profile photos that you choose to provide.
Community content such as posts, marketplace listings, event submissions, announcements, reminders, donation-related entries, and other materials uploaded or published through the App.
Relationship and interaction data such as family connection requests, saved preferences, search filters, and in-app activity required to provide the service.
Safety and support information such as user reports, complaints, moderation records, and communications sent to administrators or support.
Transaction and subscription records needed to activate, manage, and audit paid features where applicable.
Technical information such as IP address, browser or app version, approximate device information, crash or diagnostic data, and usage logs needed for security and performance.

3. How We Collect Information

Directly from you when you register, verify your account, fill in forms, update your profile, upload media, contact us, or use community features.
Automatically when you access the App, including through logs, cookies, sessions, and device or notification tokens.
From community administrators, trusts, or authorized personnel when they manage records, community notices, donation entries, or moderation actions.
From third-party services you choose to use for sign-in, hosting, email delivery, analytics, notifications, subscriptions, or payment support.

4. Why We Use Information

We use information to:

Create, verify, secure, and maintain user accounts.
Display member profiles and community records according to the visibility settings and features available in the App.
Operate social, family, event, trust, marketplace, and community communication features.
Send OTPs, administrative messages, notifications, reminders, and service-related updates.
Process subscriptions, maintain billing records, and manage access to premium features.
Detect misuse, investigate suspicious activity, review reports, enforce community rules, and protect users.
Improve functionality, measure performance, troubleshoot problems, and maintain platform security.
Comply with legal obligations and respond to lawful requests.

5. Profile Visibility and User Choices

The App is built to help members discover and connect with one another, so some profile information may be visible to other logged-in users as part of the service. Visibility may vary based on your settings, your role, and the feature being used.

Certain information may be hidden or limited where privacy controls are available.
You are responsible for reviewing your profile and only uploading information you are comfortable sharing through the App.
Administrators and moderators may access information when reasonably necessary for support, trust management, safety review, fraud prevention, or policy enforcement.

6. When We Share Information

We do not sell personal information. We may share information:

With other users when profile fields, posts, marketplace content, event details, or relationship features are designed to be visible in the App.
With authorized administrators, trust representatives, moderators, and service personnel who need access to operate or secure the service.
With service providers that support authentication, hosting, email, notifications, analytics, subscriptions, moderation workflows, or payment processing.
When required to comply with law, enforce our terms, respond to emergencies, or protect the rights, safety, and property of users, children, or the public.
In connection with a business transfer, restructuring, merger, or similar transaction, subject to applicable law.

7. Child Safety Standards and Abuse Prevention

We have zero tolerance for child sexual abuse and exploitation, grooming, trafficking, sexual extortion, or any content or behavior that sexualizes minors. We may investigate reports, remove content, disable accounts, preserve relevant records, and report credible threats or unlawful material to appropriate authorities or child safety organizations where required.

The App is not intended for children to use independently for social discovery or matchmaking features.
Users must not upload, request, store, share, or threaten to share child sexual abuse material or exploitative content involving minors.
Users must not use the App to groom minors, solicit sexual content from minors, facilitate trafficking, or engage in sexual extortion or coercion involving minors.
Users can report suspicious, abusive, or unsafe activity through the App or by contacting techshrines@gmail.com.
We may remove violating content, suspend or terminate accounts, preserve evidence, and cooperate with law enforcement or child protection authorities where required by law or safety needs.

8. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain community records, process subscriptions, resolve disputes, detect abuse, comply with legal obligations, and enforce our policies. Retention periods may vary based on the type of data and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. Users should keep account credentials private and notify us if they suspect unauthorized access.

10. Your Rights and Requests

Subject to applicable law, you may request access, correction, deletion, or review of certain personal information by contacting us. We may retain limited information where required for legal, security, fraud-prevention, billing, or recordkeeping purposes.

11. Third-Party Services

The App may rely on third-party providers for authentication, email delivery, hosting, notifications, analytics, subscriptions, or payment-related operations. Their services are governed by their own terms and privacy practices.

12. Children's Privacy

The App is not directed to children under 13, and social or matchmaking features are not intended for minors. If we learn that personal information from a child has been collected in a manner not permitted by law or our policies, we may restrict the account and delete or limit the data where appropriate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page unless a different effective date is stated.

14. Contact Us

For privacy questions, policy requests, or child safety concerns, contact us at techshrines@gmail.com.